Privacy Policy

Section 01

Overview

Donkey's Edge Analytics LLC, a Virginia limited liability company ("Donkey's Edge," "we," "our," or "us"), operates the Donkey's Edge mobile application (the "App"). This Privacy Policy describes how we collect, use, disclose, retain, and protect information when you use the App.

By using the App, you acknowledge the practices described in this policy. If you do not agree with this policy, please do not use the App.

Section 02

Information we collect

Account information

When you create or use an account, we collect information needed to authenticate you and maintain your profile:

• Email address provided directly or through Google Sign-In or Apple Sign-In
• Display name if made available by your chosen sign-in provider
• Authentication identifier assigned by Firebase Authentication
• Account dates, trial status, and referral information used to manage access and eligibility

Subscription and purchase information

When you start a trial or subscription, we may store your subscription status, plan, expiry date, platform, purchase token, transaction or order identifier, and information needed to verify entitlement.

We do not receive or store your full credit card number, bank information, or billing credentials. Google Play or Apple processes those payment details.

Diagnostics and technical information

We use Sentry and platform services to collect information needed to diagnose failures and improve reliability. This may include device model, operating system, app version, error and crash data, stack traces, performance traces, session information, diagnostic breadcrumbs, and a best-effort app screenshot when an error, exception, or crash event is captured. A diagnostic screenshot may incidentally show information visible on the screen at that time.

Support communications

If you contact us, we collect the information you include in your message, your email address, and any follow-up correspondence required to answer the request.

Section 03

Information stored locally on your device

The App stores its core user-created poker data in local app storage rather than in your cloud account profile.

Section 04

How we use information

• Authenticate users and maintain Donkey's Edge accounts
• Provide trials, premium access, and subscription features
• Verify purchases and synchronize subscription status with Google Play or Apple
• Respond to support, privacy, and account-deletion requests
• Detect, diagnose, and correct crashes, performance issues, fraud, or misuse
• Protect the App, enforce our Terms of Service, and comply with legal obligations

Section 05

Service providers

We use service providers only where needed to operate, secure, support, and bill for the App.

When using Google Sign-In, we receive the account information authorized by you; we do not access your contacts, calendar, or unrelated Google services. When using Apple Sign-In, your email may be an Apple private relay address.

Section 06

Disclosure and sharing

We may disclose information to the service providers described above so they can perform services for us. We may also disclose information when reasonably necessary to comply with law, legal process, or valid government requests; protect users, the public, or our rights; investigate fraud or security issues; or complete a corporate transaction subject to appropriate protections.

We do not sell or rent personal information.

Section 07

Data storage and security

Cloud account information is processed through Firebase and Google Cloud infrastructure. We use authentication controls, encrypted network connections, platform security features, and Firestore security rules designed to restrict cloud profile access. Local data is protected by the safeguards provided by your device and operating system.

No method of electronic storage or transmission is completely secure. You are responsible for maintaining the security of your device, sign-in credentials, and any backup files you export.

Section 08

Retention and deletion

• Account and profile information: retained while your account exists and deleted when account deletion is completed, subject to limited legal or security obligations.
• Local app data: retained on your device until you delete it, clear the App's storage, or uninstall the App. Account deletion alone does not erase local device storage.
• Diagnostic and server logs: retained according to our configured provider retention periods and then deleted or de-identified, unless needed longer for security or legal reasons.
• Support correspondence: retained as reasonably necessary to resolve the request and maintain appropriate business records.
• Store purchase records: retained independently by Google Play or Apple under their respective policies.

Section 09

Your privacy rights

Depending on your location and applicable law, you may have rights concerning personal information we hold about you.

We may need to verify your identity before completing a request. You may also export supported local app data through the App's backup and export features. To exercise a right, contact us using the information below.

Section 10

Children's privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe a child has provided personal information, contact us so we can review and delete it as appropriate.

Section 11

International data transfers

Our company is based in the United States, and our service providers may process information in the United States and other countries. Those locations may have data-protection laws different from those where you live. Service providers are responsible for safeguards applicable to their processing.

Section 12

Changes to this policy

We may update this Privacy Policy to reflect changes to the App, our practices, or legal requirements. We will update the date at the top of this page and provide additional notice in the App or by email when appropriate. Your continued use of the App after an update is subject to the revised policy.

Section 13

Contact us

Questions or requests regarding this Privacy Policy may be sent to: